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Social Security Administration
See Other Locations for local office addresses or call for the nearest office
Telephone: 1-800-772-1213 (TTY 1-800-325-0778)
Web site: www.ssa.gov/

Services:

Top Services

  • Get or replace a Social Security card
  • Apply for benefits including: Retirement, spouses and/or Medicare benefits; Survivors benefits; Disability benefits for children or adults; Child's benefits; Parents benefits; and Supplemental Security Income (SSI)
  • Get extra help with Medicare prescription drug costs
  • Appeal a disability decision
To apply for a replacement or a new Social Security card and you are a U.S. citizen, you must complete Form SS-5: Application for a Social Security Card. This form is available from a Social Security office or you can download it from the web site. The form requires your mailing address, your date of birth, place of birth, and a daytime telephone number. The form also requests the names of your mother and father and their social security numbers, however this information is not required unless you are under 18 years old. You must complete and sign the form in Black or Blue ink.

To complete the application for a replacement card, you will need a picture identification and must know your Social Security number. Replacements are limited to 3 per year and 10 per lifetime.

Non-U.S. citizens must complete the requirements above and in addition must provide documents proving immigration status and work eligibility.

Staff will accept DOC Discharge papers as proof of identity when applying for disability; it should be the original, not a copy. DOC Discharge papers are not accepted as identification for obtaining a replacement card. Forms and other information are available on the web site listed above.

Service hours:

Office hours vary on location; see below

Languages:

Telephone service and web site information are available in English and Spanish. Interpreter services provided for other languages in office.

Other locations:

Cambridge/Somerville: 10 Fawcett Street, 1st Floor, 02138
M, T, Th, F: 9am - 4pm; Th: 9am - 12pm

Downtown Boston: O’Neill Federal Building, 10 Causeway St., Room 148, 02222 (next to the TD Banknorth Garden)
M, T, Th, F: 9am - 4pm; W: 9am - 12pm

Dorchester: 115 Freeport St., 02122
M, T, Th, F: 9am - 4pm; W: 9am - 12pm

Malden 192 Commercial Street, 02148
M, T, Th, F: 9am - 4pm; W: 9am - 12pm

Roxbury Office: 10 Malcolm X Blvd, 02119 (at Dudley Square, across from Post Office)
M, T, Th, F: 9am - 4pm; W: 9am - 12pm

Roslindale: 4238 Washington St. 02131 (next to Municipal Building in Roslindale Square)
M, T, Th, F: 9am - 4pm; W: 9am - 12pm

Forms and other information are available on the web site listed above.

Transportation:

Varies by office location. Contact local office for directions.

(Categories for this entry: Administrative Issues)


While every effort is made to provide current and accurate information for the agency descriptions and hours of operation, it is recommended to call the agency to verify the information before visiting.