Massachusetts Bay Transportation Authority (MBTA)
10 Park Plaza, Suite 3910
Boston, MA 02116
Telephone: 617-222-3200 or 1-800-392-6100
Web site:


Customer Support Services


The MBTA operates the greater Boston public transportation system. The MBTA no longer uses tokens. The system now uses a plastic CharlieCard or paper CharlieTicket.

Information on special rates for Seniors and Disabled/Handicapped, higher fares which may apply to longer distances, Commuter Rail passes or single rides, MBTA Boat tickets and passes, and the purchase of annual passes can be obtained at many subway stations or from the website. At locations where purchasing a ticket is not possible, a commuter may be able to pay on the bus or train; a surcharge may apply.

For travel information, schedules, comments, or complaints:
- Visit the website:
- Call toll free: 1-800-392-6100 (Deaf or Hard of Hearing: TTY 617-222-5146)

Schedules and maps can also be obtained at many subway stations.

Service hours:

See website for T, bus, and commuter rail hours


$2.25 (Subway), $1.70 (Bus) for one way fare on CharlieCard; $2.75 (Subway), $2.00 (Bus) for CharlieTicket/Cash


Website information offered in: Arabic, Chinese, Dutch, French, German, Greek, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish

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MBTA service near this location.

(Categories for this entry: Transportation)

While every effort is made to provide current and accurate information for the agency descriptions and hours of operation, it is recommended to call the agency to verify the information before visiting.