FamilyAid Boston
727 Atlantic Avenue
Boston, MA 02111
Telephone: 617-542-7286 - Fax: 617-542-9545
Email: - Web site:


Emergency Services for shelter & prevention for families at risk


FamilyAid Boston operates several programs to address and prevent family homelessness.

The Family Emergency Solutions Program (FES)

Provides temporary emergency shelter in motels while families look for longer-term solutions and who are not eligible for state-funded emergency assistance. The agency also provides families who are eligible for the state’s emergency assistance and referred from DHCD with longer term shelter, transitional housing, and stabilization services.

Service hours:

8:30am – 5pm. Family Emergency Solution Program available 24/7

Requirements / Restrictions:

Different programs have differing requirements. All require that an individual or family's last established residency is in Boston. Income guidelines may apply to some programs. Ask when talking to staff.


Spanish, Haitian Creole, Cape Verdean Creole


Red Line: South Station

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(Categories for this entry: Shelters, Families)

While every effort is made to provide current and accurate information for the agency descriptions and hours of operation, it is recommended to call the agency to verify the information before visiting.