United Way's Mass 2-1-1 Helpline
Telephone: 1-877-211-6277 -or- 211; TTY: 617-536-5872
Web site:




Free, confidential hotline for finding government benefits and services, non-profit organizations, support groups, job training programs, volunteer opportunities, legal matters, housing, childcare, health utilities, donation programs, and other local resources. Also available via "chat" on website.

Service hours:

24/7; information relating to childcare services available M - F: 9 a.m. - 9 p.m.


English, Spanish, Portuguese, and other languages translated through interpreter services.

(Categories for this entry: Hotlines, Families, Employment, Housing, Support Groups)

While every effort is made to provide current and accurate information for the agency descriptions and hours of operation, it is recommended to call the agency to verify the information before visiting.